JASCO Battery Specialists, Inc.,

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JASCO Battery Specialists, Inc. came from humble beginnings; a few dollars of my own, a few more dollars from a brother-in-law, a few things that I learned from my father "work hard, be honest and don't throw good money after bad" and a dream. The dream was to operate my own business and to treat customers, employees and vendors the way I like to be treated; with honesty and respect. Our first warehouse was my garage, our office was my attic, both were hot in the summer and cold in the winter. Over the years thanks to many loyal customers, hard working employees and generous vendors our company has grown considerably. Our growth has allowed us to provide our customers with a high level of service and in stock battery solutions.

I am proud to say that our batteries have been used successfully to film climbers at the peak of Mount Everest, to power electronics in submersibles that map the floor of the Atlantic ocean, to operate cameras, servo and drive motors in bomb squad robots, to warm babies in portable incubators, and to light the means of egress and provide power for critical communications during power outages. Recently we have shipped batteries and chargers to Iraq to be used in rebuilding the infrastructure of that country. Our motto- Batteries for Almost Anything!

I don't miss that first warehouse without heat in the winter or the roasting hot office in the summer, what I do miss is the enjoyment of talking with each and every customer. Now we have several dedicated and highly qualified customer support specialists that enjoy talking to our customers. However I still pick up the phone sometimes to serve customers and any customer can contact me directly if they desire. What has taken the place of that close contact with each customer is the satisfaction that comes from helping to build and being a part of an organization that places honesty and service before profit.

1. Honesty- We do not sell a product unless we believe that it will perform the job for which is intended, if we don’t have the right battery we will tell you so. Sometimes we make an error, if we discover it first we call you, we don’t wait for you to call us. We quote realistic lead times and if we say we are going to do something, we do it.

2. Service- Our minimum level of service is: The right product, at the right price, to the right location, right on time. We strive to exceed that minimum level on each and every order. An example of our devotion to service is when UPS went on strike for two weeks. Overnight we contracted for three trucks and six drivers to deliver shipments throughout the strike. It was darned expensive but it sure made for happy customers and we had the satisfaction of knowing we were doing what our competitors could not or would not do. Most of all, we treat customers with respect, kind of simple, but it works and it just plain feels right.

3. Profit- Profit is 3rd for a reason; if we are honest and perform high quality service I believe that we will make a profit so that we can continue as a company.

4. Compensation- if we perform the first three values well then we will have the means to compensate the valuable members of our organization and their families with the salary and benefits that they deserve.

"A company without values as a guiding force is like a river without banks, a big puddle" - John Savage President JASCO Battery Specialists, Inc.

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